Mila Design & Tillverkning AB
Terms for order and delivery
Prices and Payment
Each item listed with the price including swedish VAT. In the cart, you can see the total price including all fees, tax, shipping and payment. We reserve the right price change, but not for already registered order.
Payment terms are specified in the cart depending on the selected payment method.
Freight terms are specified in the cart depending on chosen shipping method.
We reserve the right to make ongoing changes and development on product specification.
Right of withdrawal
Your right of withdrawal (withdrawal period) is valid for 14 days. In your notice to us must be clear that you change your mind. The period begins on the day you received the goods or a substantial part of it. If the contract is a specially manufactured goods - or a product with a distinct personal touch, the withdrawal period starts on the day we left the information.
You have not right if:
a service, such as remodeling or repair, begun during the withdrawal period with your consent.
When you use your right of withdrawal:
You are required to keep the product in as good condition as when you received it. You may not use it, but of course, carefully examine it. If the goods are damaged or lost because you are careless, you lose the right of withdrawal.
Warranties and Service
2-year warranty covers all manufacturing defects discovered for Headlamps being manufactured or supplied by MILA DESIGN & TILLVERKNING AB. For Batteries, chargers, and other accessories a 1-year warranty is valid.
At Consumer complaints apply. To read about this go to the Consumer Agency's website. www.konsumentverket.se
If you can demonstrate that the item is broken, you always get new parts or equivalent product. No guarantees for your items are valid by custom changes, or if incorrectly used. You pay return shipping.
For repayment - enter your account number.
"When you place your order with us you state your personal data. During your registration and ordering, you agree that we store and use your information in our business to fulfill the agreement to you. You have as Personal data law to receive the information we have registered about you. If it is incorrect, incomplete or irrelevant, you can request that information be corrected or deleted. Contact us know by e-mail. "
Despatch normally 1-2 days after order/payment. Deviation out of stock the customer is notified by email. During holidayperiod the deliverytime can be a little bit longer.
Not picked up packets
Have you selected COD as shipping method, your goods remain in office for four weeks. Not retrieved goods returned to us. For any package that is not claimed, we reserve the right to charge you the cost of return shipping, handling fee and handling fee, currently 500: - SEK within EU, 1000:- SEK outside EU.
Returns are at your own expense unless the product is defective or if we have packed it wrong. Returns must be sent by mail or packages, not for delivery. For exchanges, we will pay the new shipment from us to you.
When you use your right you should,
whether it is a product: send and return it to us without delay.
We will, if you exercised your right to cancel, pay back what you paid for the item as soon as possible or within 30 days from the date we received the goods or, if it is a service, the message that you changed your mind. You will have to pay the return costs when sending the item back. We always pay the cost of returning the called substitute goods.